Discover
The Opportunity
Solutions Consultant
Work Location ? KC Metro
Type of Position ? Direct hire, full-time
Compensation (doe) Max $95K
Position Purpose
The purpose of this position is to provide an operational resource to complement, augment and support the Client Development and Client Alignment Teams (CDE/CAE). The Solutions Consultant will provide subject matter expertise and technical support for sales, product development and marketing mostly by performing software demos at the office, via webinars and onsite at the client location. Thus a strong ability to present in front of large groups, facilitate discussion and field questions is paramount to success in this position. Further, direct clinical experience is a plus (i.e., social worker, nurse, etc.) to understanding client needs. A knowledge of medical billing/claims and basic understanding of MS Access and SQL are helpful and highly valued.
What you'll do
Responsibilities
Principal Accountabilities
? Provide technical and product support for the CDE/CAE teams; presentations, RFP/RFI responses, product demonstrations to prospective clients
? Act and function as a resource to explore additional opportunities within existing Company clients to increase sales and promote partner satisfaction
? Maintain appropriate knowledge base for industries served to facilitate ongoing product development and product offerings to market
? Develop and communicate to Chief Solutions Consultant and Solutions Team Leaders new ideas for product enhancement based on your industry experience and your contact with clients and prospects
? Improve the deal "close" process
? Remote and On Site subject matter and technical support (presentations, calls, documentation) for the CDE/CAE (sales) teams
? Facilitates special projects like marketing research, whitepaper development, training, seminars, and other special assignments as defined by management
? Maintains software documentation in accordance with company policies
? Perform all duties in a manner consistent with the values, mission and vision of the company
What you'll need
Qualifications
- Excellent Presentation Skills
- Behavioral Health, Substance Abuse or Human Services industry experience
- Experience as a social worker or nurse in behavioral health, substance abuse or public health
- EMR/EHR, RCM, HIE, HIT
We're looking for
Core Skills
A little bit about us
Havens Alliance Group - Executive & Technology Talent Solutions
Provide premier executive and I.T. Talent & Consulting Services to Fortune 500, mid-market, and emerging firms. We leverage an extensive advisory network to find PROVEN talent and expertise to ensure companies have the right people and skills to support their business strategy. Our core services include consulting, executive search, direct placement, staffing, with an expertise centered around technology. Unlike traditional firms in this space, we first forge new business opportunities for our clients, and then we ask to earn their business.