Posted August 21st 2017

Position Description

What you'll do

We are looking for an enthusiastic and highly motivated person who is passionate about delivering exceptional customer service to join our operations team. Our Operations managers are an integral part of our growing and fast-paced team. They are also the voice of Staffy to our contractors and clients.

Responsibilities

? Client onboarding and correspondence 
? Working with clients to assist in hiring contractors as necessary 
? Putting out operational fires on the fly as they arise 
? Scheduling, client management and product development 
? Supporting team members as necessary 
? Facilitating communication with clients and contractors 
? Assuming new roles and responsibilities as you develop

You will also have the potential to transition into sales and your respective field of interest as we grow as a company.

Qualifications

? Tech literate, experience in a fast-paced environment 
? Resourceful and practical problem solver 
? Excellent verbal and written communication skills 
? Thrives in a fast-paced environment 
? Strong organizational abilities, including high attention to detail 
? Ability to take direction well and is thick-skinned 
? Can switch gears quickly when necessary 
? Flexibility to work different shifts throughout the week and weekends as necessary 
? Hospitality experience preferred, but not required

Additional Information

The position is based out the DMZ in an open, collaborative environment. The candidate will be required to use his/her own laptop and smartphone. Hours will range from 20-35 hours per week, including weekends. Starting rate is commensurate with experience, with plenty of room for growth and stock options after successful completion of the probationary period.

We were also recently featured on The Disruptors: http://www.bnn.ca/video/the-pitch-staffy~1116263

Company Description

Staffy is a revolutionary on-demand staffing platform for the hospitality industry that connects restaurants, venues and events with experienced front of house and back of house workers. Staffy allows clients to hire workers directly through the app- whether their dishwasher calls in sick last minute, a line cook needs to be covered or they need servers or bartender for an upcoming event, we have them covered. We are currently operating in Toronto and Vancouver, and are now expanding to NYC.

If you are interested in being part of a fast-growing hospitality startup and want to gain valuable experience, we want to chat with you.