Discover

The Opportunity

Halifax, NS
Sales and Business Development
Entry Level
Full-time

About Us:

Dash Hudson is a smarter way to market through photo and video. Our visual intelligence platform provides brands with the a one-stop solution to create, source, measure, and enhance the engagement of their photos and videos.

Dash Hudson works with the raddest, most discerning brands and publishers in the world.

Your Role:

As a Customer Success Representative, you will be one of the founding members of our Customer Success team who will work to help our customers with their visual marketing strategies, maximize the value they get from the Dash Hudson platform, and increase the lifetime value of Dash Hudson customers. As with all other roles, we marry automation and smart tools with a high touch human component to deliver great service. Providing customers with a great experience is at the root of everything that we do!

What you'll do

Responsibilities

1. Trials & Onboarding

  • Work closely with the sales team to support, train, and engage with potential customers during trial periods.
  • Deliver training content to potential customers.

2. Customers

  • Work with Customer Success Manager to ensure that proper strategy is being delivered at all times.
  • Assist with the setup of new accounts, and specific requests.
  • Engage with customers to nurture existing relationships and gather feedback and intelligence.
  • Answer customer questions via Intercom and/or email in a timely manner.
  • Provide customers with solutions and advice by leveraging insights tools and features within the Dash Hudson platform.
  • Listen to feedback and report to the team to address customer needs.
  • Collaborate with the product, marketing, and sales teams to resolve issues and identify solutions.
  • Monitor for trends in activity levels and feature usage through CSM platform and communicate with team accordingly.
  • Actively seek opportunities to upsell and/or expand on current offerings.
  • Help Dash Hudson to create and run scalable processes as we grow.

We're looking for

Core Skills

Communication Skills Detail oriented Organizational Skills Problem Solving Sales

A little bit about us

Dash Hudson

The only tool you need to outsmart social 📈
Dash Hudson is a social media management platform that equips brands with intelligence and speed to stay ahead of the curve. Through its sophisticated cross-channel insights and workflow tools, Dash Hudson enables brands to create content that entertains, engages and drives consistent business results. To discover how Dash Hudson is empowering brands to outsmart social, visit dashhudson.com.

At Dash Hudson, you will be given the opportunity to take risks, learn, and grow your career. You'll be joining a talented, hardworking team with leading policies and practices recognized as a top employer in Canada.

Are you interested?

Work With Us

We believe in building great products that solve real problems for marketers, and being unabashed about our unique ability to be the best at what we do.


We believe that mutual support among the team, and a willingness for all to figure out the seemingly impossible, are what will propel us forward.


To our customers, we show undying love for their support. In thanks, we smother them in hugs.