The Opportunity

Burlington, ON
Customer Service
Entry Level
Full-time - Permanent

Be done with your job search!

We've got the perfect Customer Support position for you. We're an audiobook service with some killer apps. Our expansive library offers our customers millions of hours of listening. Our amazing customers contact us seven days a week by phone and email. We help them with account inquiries, book selection, app support and live chat.

What you'll do


We're looking for a full time customer service representative who will support our customers in the friendly and helpful manner they're familiar with. Someone who has some customer service experience -- it doesn't have to be in a traditional CS environment. Someone with a sense of humor, who loves to read or listen to books. 

What you'll need


Language: English

  • Sales Experience a plus
  • Customer Service
  • Strong English

We're looking for

Core Skills

Customer Service Support Customer Support Sales

A little bit about us

Founded in 2011, is an app-based subscription retailer for audiobooks, delivering fast and easy access to over 100,000 titles to booklovers around the world. Our members can listen to best sellers, new releases and classic favourites on Apple and Android devices and via our partners: Sonos, GM, Jaguar and Land Rover. With a customer-first focus, we're constantly innovating and experimenting to create the best experiences for our listeners. is an RBmedia company.

Are you interested?

Work With Us

We've got two stories of really bright, open space in a great location that's just a 10-minute walk away from Appleby GO Station. Our Customer Service team is a small group of unbelievably friendly people. If this sounds like an opportunity you'd like to learn more about, send us the following:

  • Your Resume
  • A few reasons why you think you would be perfect for the job!

Full benefits, unlimited vacation days, free pop & coffee, and fun social events are just a few awesome things we offer here at We can't wait to connect with you!