Discover

The Opportunity

Fredericton, NB, CA Customer Service Entry Level Full-time

As a customer service agent ? representative, you will handle customer interactions and establish a relationship of trust with them in an effort to increase their level of satisfaction and confidence.

What you'll do

Responsibilities

Specifically, you will:

  • handle incoming inquiries from our customers in a positive and enthusiastic manner
  • actively listen to customers to better understand their needs
  • propose products and services that meet their needs
  • solve customer issues
  • redirect them to someone else for help, if required
  • ensure the customer leaves the interaction feeling reassured and impressed

We're looking for

Core Skills

Enjoy Challenges Computer Skills Minimal Supervision Caring Passion for Helping Others Dynamics

A little bit about us

Atelka Enterprise Inc.

Are you interested?

Work With Us

Why Atelka?

Launch your career at one of the largest Canadian customer contact centers and be part of a winning team with continuous opportunities for professional growth.

What's in it for you?

As a customer service agent ? representative you'll get:

  • $250 Signing Bonus after 30 days of production
  • competitive base salary up to $15/hr.
  • opportunity to build your customer service skills
  • weekly 1:1 behavioral coaching sessions
  • ongoing support for immediate questions
  • career planning
  • potential for advancement within 6 months
  • monthly performance-based bonus programs
  • paid initial and ongoing training for self-development
  • benefits (medical and dental)
  • employee discounts with local partners
  • expanded social network