Discover
The Opportunity
CAA (Atlantic) Travel is searching for a fulltime Corporate Travel Consultant for its St. John's NL branch.
The ideal candidate will have a minimum of 5 years' experience in corporate travel with a good working knowledge of Apollo, although applicants with Sabre experience are welcome to apply. This position demands a highly organized and dynamic team player who pays great attention to detail and can execute many tasks at once, meeting agreed upon deadlines.
What you'll do
Responsibilities
- Complete Corporate Reservations via the Apollo Reservations System
- Follow company procedures, guidelines and standards in the areas of customer service, building and updating PNRs, ticketing and punctuality
- Stay fully informed and stay abreast of all airline rules and regulations and other industry requirements and accurately apply this information when making travel arrangements
- Operate within company standards in the areas of customer service, productivity, quality standards and operating procedures
- Ensure that customers travel policies are followed and documented
- Utilize preferred vendors to reduce clients cost and maximize profit for the company
- The ability to solve problems independently
- Suggest improvements to benefit the client and the company
- Performs other duties and assist in all areas as assigned
- Flexibility with schedule. Evening and weekend availability required.
What you'll need
Qualifications
- Perspective candidates will possess strong communication skills and demonstrate the ability to liaise with clients and build strong partnerships with them.
- Candidates will have exceptional customer service skills and be motivated by working in a collaborative team environment.
- Strong attention to detail, being highly organized and showing the ability to multi-task will help you succeed at CAA Atlantic.
We're looking for
Core Skills
A little bit about us
CAA Atlantic
CAA Atlantic
At CAA Atlantic, we're not just a company; we're a driving force in the modern world of Atlantic Canada. With a rich history dating back to 1947, we are deeply rooted in our region, but our vision is firmly fixed on the future. Our mission? To revolutionize the way people experience safety, travel, and well-being in the 21st century.
Serving our members with pride across the four Atlantic Provinces, we're not your typical organization. As a forward-thinking, not-for-profit, we're committed to pushing the boundaries of what's possible.
If you're looking to be part of a company that's leading the charge in modernizing the travel and safety industry, look no further. As a four-time recipient of the Most Trusted Brand in Canada over the past five years, we're on an unwavering journey to become the most trusted member-focused organization and top employer in Atlantic Canada. Join us and be part of the future with CAA Atlantic. Together, we'll drive innovation, ensure safety, and redefine the way Atlantic Canada experiences the world.
Why Work With Us:
- Challenging work with an amazing team
- Strong commitment to the community and giving back (more than $50K in charitable giving to the IWK Foundation, Ronald McDonald House Atlantic and the Janeway Children’s Hospital Foundation in 2022, in addition to many more)
- A competitive compensation package
- Generous paid time off based on professional experience
- Paid volunteering
- Telemedicine - provides you with 24/7 direct access to medical care and wellness services by phone or video chat
- Health and Safety of employees is the number one priority
- Complimentary Premier CAA Membership
- An in-house gym facility and/or corporate gym rate and partial reimbursement
- An innovative and dynamic work environment
- Ongoing learning and development opportunities
Our Vision: To be the most trusted and sustainable Member organization in Atlantic Canada.
Our Mission: To make a difference every day by anticipating, understanding, and exceeding the expectations of our Members
Our Core Values
- WE WILL BE BOLD We embrace change and encourage bold decisions to be made in pursuit of delivering positive impact and innovative solutions for our Members and our community.
- WE DO WHAT WE SAY Our Members and our Community know they can trust us to be there when we say we will, to provide the safety and security they can count on and deliver the great service they’ve come to expect. Our word is our bond.
- WE THINK DIFFERENTLY We create a culture built on being curious, embracing new ideas, backgrounds, and perspectives, which expands our thinking and leads to creative solutions.
- WE DO THE RIGHT THING We commit to operating in the best interest of others, upholding integrity and being transparent in our actions and decision making.
Diversity and inclusion at CAA Atlantic
As a member-driven organization, we are dedicated to building a workforce that reflects the diversity of the communities in which we live. It is important to us that every employee has the opportunity to reach their full potential, and we recognize that diverse perspectives enhance our collective innovation, creativity and allow us to provide amazing service to our Members.
Accommodation
Applicants should identify if they require accommodation during the competition process (on a confidential basis). All postings available in alternate formats upon request.
Are you interested?
Work With Us
CAA will offer the successful candidate:
- Competitive compensation package
- Excellent benefits
- Free onsite parking
- Paid Training
- Supportive work environment